TWELVE. Talk slowly but think quickly.
 
THIRTEEN! .. When someone asks you a question you don't want to answer, smile and ask, "Why do you want to know?"

  FOURTEEN. Remember that great love and great achievements involve great risk.
  
FIFTEEN. Say "bless you" when you hear someone sneeze.
  
SIXTEEN. When you lose, don't lose the lesson.

  SEVENTEEN. Remember the three R's: Respect for self; Respe ct for others; and Responsibility for all your actions.

EIGHTEEN. Don't let a little dispute injure a great friendship.
  
NINETEEN. When you realize you've made a mistake, take immediate steps to correct it.

 TWENTY. Smile when picking up the phone. The caller will hear it in your voice.

TWENTY- ONE. Spend some time alone.